All You Are The Difference sessions are tailored to meet the clients needs and no two sessions are ever 100% the same.
Main YATD session (3 hours)
The purpose of the session is to provide the skills knowledge and confidence in how to greet, approach and close the sale in a natural relaxed way. Part of the session also provides simple tools to help those taking part to have a more positive day, every day. The session is educational, inspirational, motivational and lots of fun.
Role of the Manager in YATD (2 hours)
This session has been specifically designed for managers to help them to coach YATD on the shop floor and to keep it alive long term. All managers need to attend this second session as soon as possible after they have attended the main YATD session.